To our value customers and friends

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We are opening for the season on May 15 with  new procedures as per our Provincial Health Board to ensure the safety for our customers and our staff.

  • All Rentals, Tours, and lessons must be booked in advance. You can do this by phone at  250-591-3021 or online at www.coastalexpresion.com Sorry no drop ins will be allowed.

  • Payment is by credit card only. No cash accepted.

  • Maximum group size for all tours will be 6 and for lessons will be 4.

  • We have a digital waiver that is to be signed online before you arrive. You can do this on your computer, tablet or mobile phone.

  • We have a Digital Waiver Station at the store to sign the waiver if necessary, but it should be signed before you arrive to help avoid lineups and to facilitate social distancing.

  • Customers will not have access to the inside of the store. We have a service window at the front of the store to serve you.

  • Staff will assist you to carry the kayak, canoe, or SUP to the water and back. You will have to launch the craft yourself, due to social distancing guidelines. This means your feet will get wet when getting in and out of the kayak so please wear appropriate footwear.

  • All equipment including the craft will be treated with a government approved disinfectant

It is important that all above steps are followed and that we all maintain proper social distancing guidelines.

By doing all the above we can now start to enjoy being out on the water in a safe manner.

250-591-3021

1840 Stewart Ave, Nanaimo, V9S 4E6, Canada

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